How These Policies Apply to Your Account
When you open an account with us, you confirm that you meet the eligibility criteria set by applicable local law in the Philippines. We do not accept accounts from persons in jurisdictions where access is prohibited. Your account, wallet balance, and transaction history — including deposits
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and withdrawals processed through GCash, Maya, or InstaPay — are subject to the terms stated here. We may update these terms when law or operational requirements change; continuing to use the account after a published update means you accept the revised version. Payment-related rules apply specifically
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to the e-wallet and InstaPay rails we support: transaction limits, processing conditions, and reversal procedures follow the policies of those payment networks in addition to our own. For account closures, outstanding balances are settled to the withdrawal method on file before the account is deactivated. Where
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a dispute arises over a transaction, we review the payment network record first, then the account log. All policy questions should be directed to our support team, who can pull the relevant account data and respond in writing. If any clause here conflicts with mandatory Philippine
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law, the law takes precedence and we will adjust our practice accordingly.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.