What This FAQ Covers and How to Use It
We built this FAQ around the questions that actually come through our support queue every week. Each section targets a specific part of your experience — opening an account, moving money in and out via GCash, Maya, or InstaPay, accessing the lobby on mobile or browser, and reaching our support team when something needs a second look. Rather than a generic help
page, this is a direct answer set written for eligible Philippines players. Where a process has steps, we walk through them. Where access depends on local law and eligibility, we say so clearly. If your question still is not here, our live chat channel is the fastest route — scroll down to the support section to find it. Players in Antipolo and
elsewhere around the country ask about the same handful of things, so chances are your answer is already on this page.
- GCash
- Maya
- InstaPay